WorldCat Resource Sharing Auto-Deflection and the Policies Directory

Speed up ILL processing with auto-deflection.

Do you receive ILL requests for items that you never fill? If so, you may wish to create deflection policy records that will cause certain types of requests to by-pass you.

Auto deflection will benefit all users of WorldCat Resource Sharing and ILLiad and speed up ILL processing. Attend this workshop and learn how to create a deflection policy record based on request service type (i.e., copy or loan), group membership, or format type.

This workshop is being presented using Placeware web-based conferencing software. By utilizing Placeware and a toll free conference call, you can attend this class without leaving your library. All you need to attend is a connection to the Internet, a web browser, and a telephone.

Who should attend: ILL staff interested in streamlining their workflow.

Prerequisite: OCLC WorldCat Resource Sharing Basics and/or equivalent knowledge of OCLC ILL.

 

Instructor: Jonathan Penn

Available Classes

Registration

Start the registration process by choosing a class and clicking on a "Registration" button

Cost:

Pricing effective for July 1, 2009 classes forward

Nylink members - view a list of Nylink members (PDF)

¹ NEE Participants are individuals from institutions from other regional networks with whom Nylink has a reciprocol agreememt. More information at

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