An Alternative to Traditional Interlibrary Loan: Purchase on Demand
One of the current trends in resource sharing has been the growth of purchase on demand. In the age of Netflix and Amazon, user expectations for delivery of information have changed, and these changes have led to a re-evaluation of the traditional resource sharing model. The Rethinking Resource Sharing Initiative is a good example of the work that is being done in this area. One of the key beliefs behind Rethinking Resource Sharing is that that there are often multiple options available to get information resources. While traditional ILL is still a viable option, there may be occasions where it is, cheaper and faster to purchase the item.
For purchase on demand to work efficiently as a substitute for ILL, the order process needs to be simplified. The library staff at SUNY Geneseo has developed a toolkit that is designed to streamline the purchase on demand process, and optimize the acquisitions and interlibrary loan workflow.
http://toolkit.idsproject.org/doku.php?id=borrowing:purchasingworkflow
In addition, the Geneseo folks have created the GIST (Getting it System) Toolkit. According to the IDS Project website:
“The Getting It System Toolkit (GIST) is a customizable set of ILLiad tools and workflows that will enhance interlibrary loan and just-in-time acquisitions services; purchase request processing; and cooperative collection development efforts. GIST was developed at the State University of New York College at Geneseo with an eye toward converging ILL and Acquisitions workflows and user interfaces, while leveraging the strengths of various workflows and systems. Beware: GIST was designed to transform the business of borrowing, buying, and accessing.”
Check out the GIST Toolkit at:
http://toolkit.idsproject.org/doku.php?id=wiki:gist
The SUNY Office of Library and Information Services have also recognized the importance of purchase on demand. In June 2008, the SUNY Borrowing Task Force and SUNY OLIS sponsored a day long conference on purchase of demand. This event was held in conjunction with the SUNYLA Annual Conference and focused on the relationship between acquisitions and interlibrary loan. The agenda included speakers from both acquisitions and ILL, and provided an opportunity for ILL and acquisitions staff to discuss how they could work together to implement purchase on demand programs. I attended this pre-conference and was struck by the fact that this was the only event (in my memory) where both ILL and acquisitions staff met together to discuss common interests and opportunities for collaboration. Since purchase on demand requires increased cooperation and communication between the acquisitions staff and the interlibrary loan staff, this conference provided an opportunity to bring both groups together.
There is also evidence of support for purchase on demand in Western New York. The Western New York Library Resources Council, one of nine regional library councils in New York State, is funding a purchase on demand pilot. WNYLRC is providing $20,000 in funding to be shared among all participating libraries to purchase materials. This pilot began on October 1, 2009. Under this pilot, materials are purchased through Amazon, and are paid for by WNYLRC. Materials may be shipped directly to the requesting library or directly to the patron depending on each library’s preference. More information on this pilot is available at: